Privacy Policy

Effective Date: 05/07/2024

Introduction

Welcome to TourMates, a travel dating app by TrueLabsAI, LLC (referred to as "we," "our," or "us"). Our platform is designed to help users connect based on shared travel interests. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and share your information.

Information We Collect

• Profile Information: This includes data you provide when creating your profile, such as your name, travel preferences, hobbies, a profile picture, and other personal details to help others learn more about you.
• Usage Information: Data about how you interact with the app, including matches, messages, and preferences.
• Device Information: Information about your device, including IP address, operating system, and browser type.

How We Use Your Information

• To provide and personalize our services, including displaying profile information to other users for matching purposes.
• To communicate updates, respond to inquiries, and notify you about new features.
• To improve and develop new features based on user interactions and feedback.
• To monitor app performance, security, and user safety.
• To comply with legal obligations, resolve disputes, and prevent unauthorized activities.

Third-Party Data Sharing

We do not sell or trade your personal information to third parties. However, we may share data with trusted partners who assist in delivering our services, such as payment processors or data analytics providers. These partners are required to maintain data confidentiality.

Data Security

We implement robust security measures to safeguard your personal data from unauthorized access or disclosure. Although no online system is entirely secure, we will inform affected users promptly if a security breach occurs.

Data Retention

We retain your data for as long as your account is active and for a reasonable period afterward. If you delete your account, your profile and matches will be removed. However, certain data may be retained to comply with legal obligations.

Your Rights

• Access and Correction: Request access to your data or correct inaccuracies.
• Deletion: Request the deletion of your data where applicable.
• Objection and Restriction: Object to or request restrictions on processing.
• Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at hello@truelabs-ai.com.

Updates to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our services. We will notify you of significant changes via email or in-app notifications. Please review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us at hello@truelabs-ai.com.